Cancellation Policy

Deposit payments are non-refundable.  The remaining balance can be paid through bank transfer; alternatively, your card will be charged. Please come to appointments alone as there is limited space. Please arrive with nothing on your nails unless booked in for an infill or removal. To avoid the £20 cancellation fee, you must cancel your appointment 48 hours prior. Please notify me before your appointment if you are going to be late, as there is a non-negotiable £5 late fee. If you are up to 15 minutes late, your appointment will be cancelled, and your deposit will be lost.